- Welcome guests upon their arrival and assign rooms
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Job Type: Full-time
Salary: ₹8,645.65 - ₹23,037.29 per month
Benefits:
- Food provided
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Goa, Goa: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Front desk (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
