Insurance Claims Officer [Belgium]


 

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Added 19/07/2023

  • World-renowned company
  • A large company with a family spirit

About Our Client

  • My client is a key player in the Belgian insurance sector.
  • A dynamic company with potential for development.
  • An organised company on a human scale.
  • Management with quality follow-up.

Job Description

  • Handle situation's diagnosis and analysis to qualify the type of damage/claim
  • Open a file to register the client's supporting documents allowing the claim to be reviewed
  • Check that the policy's guarantees apply to the type of event occurring and assess, where appropriate, the responsibilities
  • Analyze each aspect of customer's situation, in relation to brokers and experts, by comparing them with the policy wording
  • In the context of medical files, execute all necessary tasks with varied stakeholders in order to obtain the medical decisions
  • Make a decision to accept or reject a claim and determine the cost to be covered according to Terms &Conditions
  • Activate the indemnity payment or initiate the repair in kind, according to company policy and the customer choice
  • Motivate the decision taken to the insured
  • If the customer wishes to be compensated, assess precisely the amount of compensation to be paid to the customer
  • Perform administrative file follow-up and claim's financial follow-up
  • Inform third parties about the claim management progress
  • Performs all initiatives necessary to obtain the medical decision (share documents, follow up…) in order to settle the claim and stick to the decision of the medical staff
  • Give support to other teams with the handling of scheduled tasks (providers' follow up, MRH agendas, incoming calls,)

The Successful Applicant

  • You are bilingual (English/Dutch) and have a good knowledge of French.
  • You are rigorous and have great attention to detail.
  • You are capable of working to a high level of resilience.
  • You are proactive/reactive, reassuring and understanding.
  • You are able to advise/guide clients.
  • You have some initial experience in the administrative sector.

What's on Offer

  • Attractive salary.
  • Meal vouchers, 100% reimbursement of transport costs.
  • Once you have signed your permanent contract, you will be covered by group and hospitalisation insurance.
  • Full training in insurance.
  • A chance to learn continuously, to help people and to make a difference in difficult situations.
  • A modern and pleasant working environment.
  • A unique opportunity to take your first steps in a healthy, reputable company.
Contact
Xavier Vanderstuyft
Quote job ref
JN-072023-6122932

Job summary

Sector
Insurance
Sub Sector
Claims
Industry
Insurance
Location
Brussels-city
Contract Type
Temporary
Consultant name
Xavier Vanderstuyft
Job Reference
JN-072023-6122932
Remote or office
Work from home

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