Job Description
Job Category Food and Beverage & Culinary
Location W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
NATURAL TALENT
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
W Brisbane located at 81 North Quay, Brisbane City is hiring a Beverage & Food Reservations Coordinator. This is an exciting opportunity to support the Beverage & Food Department with the coordination of key aspects of the day-to-day department activities including reservations, activations, reporting and administration. Your core responsibilities include but are not limited to;
- Ensure that all phones are managed in a professional manner according to brand guidelines
- Manage all group enquiries that pertain to the outlets that won’t be managed by the Sales & Marketing team
- Ensure that your presence is made in front of house areas and that relationship building with both W Brisbane Talent, potential clients and existing clients is at the forefront of your day
- Prepare proposals and contracts as required for events being held in the outlets
- Coordinate VIP reservations, amenities and personalised letters as required
- Conduct Insider Tours and Familiarisation visits where required for prospective clients (this may involve time outside of normal business working hours and familiarisation weekends)
YOUR LUST FOR LIFE
- Experience in a similar role within a hotel environment
- Experience with OPERA property management system
- Armed with smart solutions and a can-do attitude
- Energised in a fast paced environment
- Excellent grooming and presentation skills
BENEFITS
- Dry cleaning on work clothes
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- The best hotel training opportunities produced independently by W Brisbane and internationally recognised training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- ‘Great places to work’ certified
MI RECOGNITION
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
MI CAREERS SOCIAL MEDIA ACCOUNTS
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CTA TO LEARN MORE
Visit whotels.com/careers to learn more about our workplace culture and career opportunities.
DIVERSITY AND INCLUSION STATEMENT
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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